Carpet and Upholstery Cleaning Questions

Most stains come out. Old or set-in stains, or ones already treated the wrong way, may not come out completely.

Usually 4 to 6 hours. Delicate fabrics cleaned by hand are ready to use straight away.

Usually 3 to 5 hours, depending on airflow, temperature and the carpet. It's never promised as an exact time.

Mostly hot water extraction, also called steam cleaning, for synthetic, mixed and wool carpets and fabrics. Delicate and natural fibres get a low-moisture or water-free method.

Every 6 to 12 months, or every 3 to 6 months with pets, children, allergies or heavy foot traffic.

Only small items such as lamps and frames. The cleaner moves furniture unless it's too heavy for one person.

Yes. They're eco-friendly and non-toxic, safe for children and pets, and suitable for allergy-sensitive households.

Yes, including pet urine odours, and smoke, mildew, urine and vomit odours from upholstery.

Yes, and there's no obligation.

Yes, fully insured.

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Same-day and next-day appointments are often available, seven days a week, including evenings, weekends and bank holidays.

Carpets start at £30 for a hallway and £51 for a room, sofas at £33 a seat, rugs at £30 and mattresses at £35. The minimum charge is £68. See every price.