Superior Carpet Cleaning

Privacy Policy

Who we are

This policy explains how Superior Carpet Cleaning uses the details you send through this website. Superior Carpet Cleaning is the business responsible for those details. To ask anything about your details, call 07833 053749 (Monday to Friday, 8am to 6pm) or send a message through the quote form.

What we collect

When you send the quote form, we receive your name, phone number, email address and postcode, the services you tick, and anything you add about rooms, items, a preferred date or a message. The form also records the page you sent it from. This site does not use tracking or advertising cookies at the moment. If that changes, this policy will be updated first.

How we use it

We use your details only to reply to your enquiry, prepare your quote and arrange your clean. We share the details needed for the job with the cleaner who carries it out. Your enquiry reaches us by email: the website host (Cloudflare) and the email delivery service (Resend) process it on our behalf. We do not sell your details or use them for marketing. We keep enquiry details only for as long as we need them to deal with your enquiry and any booking, and to meet our legal obligations.

Your rights

Under UK GDPR you can ask to see the details we hold about you, ask us to correct or delete them, or object to how we use them. Call 07833 053749 or use the quote form to ask. If you're unhappy with how we handle your details, you can complain to the Information Commissioner's Office (ico.org.uk).

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